Before placing an order
- Check the product, package, quantity and price before payment.
- Enter the correct Free Fire UID, profile/link or other service information requested by the product.
- Do not place duplicate orders while an earlier order is still processing.
Order processing
Orders can be Pending, Processing, Completed, Cancelled or Refunded. Automated services may be queued before a provider begins delivery.
Provider and platform rules
AFNAAN STORE does not provide hacks, cheats, modified game clients or services intended to bypass a platform's security. Customers must use services lawfully and follow the rules of the relevant platform.
Credentials and OTPs
Never send passwords or OTPs to support through Telegram, Facebook, Instagram or other chat. If a particular on-site service requires account-specific information, use only the designated website form and review that product's instructions before submitting.
Evidence and support
Keep your order ID and payment reference until the order is completed. Screenshots or transaction references may be requested when investigating a payment or delivery problem.
Abuse and fraud
Fraudulent payments, chargeback abuse, attempts to bypass security, automated abuse of the website, and false delivery claims may result in order cancellation or account restriction.
UID, region ও link যাচাই
UID copy করে দিন এবং player name পাওয়া গেলে মিলিয়ে নিন। Package-এর region ও requirement যাচাই করুন। Social service-এর link সঠিক ও provider-এর নির্দেশনা অনুযায়ী accessible হতে হবে। Provider কাজ শুরু করলে ভুল তথ্য বদলানো বা delivery reverse করা সবসময় সম্ভব নয়।
প্ল্যান ও ডিজিটাল ডেলিভারি
Daily/plan service-এর schedule, মেয়াদ ও quantity প্যাকেজ অনুযায়ী দেখুন। Account/code delivery থাকলে শুধু নিজের Order Details থেকে দেখুন; public chat বা screenshot-এ delivery credentials প্রকাশ করবেন না।