1. Information we may collect
- Account details such as name, email/phone and login-related information you provide.
- Order information such as Free Fire UID, profile/link, package, quantity and service-specific details.
- Payment and transaction references needed to verify payments and maintain financial records.
- Technical information such as IP address, browser/device information, security logs and basic diagnostic information.
2. How information is used
Information may be used to create and manage accounts, process orders and payments, provide customer support, prevent fraud and abuse, maintain security, troubleshoot technical issues and comply with applicable legal obligations.
3. Cookies and sessions
The website may use cookies, server sessions and similar technologies to keep users signed in, remember preferences and operate security protections. These technologies are part of normal website operation.
4. Payment and service providers
Some functions depend on external payment, hosting, cloud, API or service providers. Information shared with a provider is limited to what is reasonably required for the relevant function, subject to the provider's own terms and privacy practices.
5. Account and credential safety
Do not send passwords or OTPs to Support. If a particular service form requests service-specific account information, submit it only through the designated website workflow and follow the instructions shown for that product.
6. Security
We use reasonable technical and organizational safeguards, including access controls, encrypted transport where supported, security headers, rate limits and transaction controls. No internet service can guarantee absolute security.
7. Retention
Account, order, payment, security and dispute records may be retained for as long as reasonably necessary for service operation, fraud prevention, accounting, dispute handling or legal obligations.
8. Privacy requests
For privacy questions or account-data requests, contact AFNAAN STORE Support. Some records may need to be retained where required for security, transaction history or legal obligations.
Recent Orders-এ প্রকাশিত তথ্য
Homepage-এর সাম্প্রতিক activity-তে customer display name, profile image থাকলে সেটি, service বা Add Money amount, সময় ও স্ট্যাটাস দেখা যেতে পারে। এই তালিকায় payment reference, password বা UID দেখানো হয় না। আপনার নাম বা ছবির প্রকাশ নিয়ে প্রশ্ন থাকলে Support-এ জানান।
ডেটা সংশোধন ও অনুরোধ
ভুল account information সংশোধন, তথ্যের ব্যবহার সম্পর্কে প্রশ্ন বা account-data request করতে official WhatsApp অথবা Telegram Support ব্যবহার করুন। পরিচয় যাচাইয়ের জন্য সীমিত তথ্য লাগতে পারে; password বা OTP দিয়ে পরিচয় যাচাই করবেন না। Transaction ও dispute record প্রয়োজন অনুযায়ী সংরক্ষিত থাকতে পারে।